Help Center
Changing an Order:
If you would like to change an order that you've just placed, please email us at info@houseofcash.co as soon as possible. We will try to accommodate your request; however, orders for items that have already been shipped cannot be changed.
FAQs
Are your courses beginner friendly?
Yes! Our courses are designed for beginners with no prior experience, while still providing advanced techniques and professional knowledge to help you confidently start servicing clients.
How Does Online Training Work?
Our online training is completely self paced, allowing you to learn on your own schedule from anywhere.
Once you enroll, you’ll receive instant access to your course portal where you can begin immediately. The training includes step-by-step video lessons, detailed demonstrations, and downloadable resources to guide you through each stage of the process.
You can log in anytime, revisit modules as often as needed, and move at a pace that feels comfortable for you. If your course includes a professional kit, it will be shipped to you separately within our standard processing time.
After completing the course requirements, you’ll receive your accredited certification so you can confidently begin offering services.
How long do I have access to the course?
You receive lifetime access. That means you can learn at your own pace and revisit the material anytime. This includes future updates as this industry continues to evolve.
Do I receive a certificate?
Yes! After completing the course requirements, you will receive an accredited certification.
Can I start a business after completing your course?
Yes. Our trainings are structured to help you confidently launch and begin servicing clients. However, it is your responsibility to check local regulations and licensing requirements in your area.
If you need help with this, please contact us because we're always happy to assist!
When will I receive my kit?
If your course includes a physical kit, it will be shipped within our standard processing time. You’ll receive tracking information once it’s dispatched. If there's any delays, you will be notified & gifted extra supplies as your patience is greatly appreciated.
Do you offer payment plans?
Yes. Flexible payment options are available at checkout through Sezzle, Klarna and Shop Pay Installments, allowing you to split your purchase into manageable payments.
Simply select your preferred payment provider at checkout to see available installment options and approval terms. Approval and payment schedules are determined directly by the provider.
This makes it easier to invest in your education or supplies now and pay over time.
Do you ship internationally?
Yes, International shipping availability will be stated at checkout. Shipping fees and delivery times vary by destination.
Will I Have to Pay Duties or Customs Fees?
If you are ordering from outside of our home country, your package may be subject to customs duties, import taxes, or brokerage fees depending on your country’s regulations.
These charges are determined by your local customs authority and are the responsibility of the customer. House of Cash does not have control over these fees and cannot predict the amount, as they vary by location.
We recommend checking with your local customs office for more information on potential charges before placing your order.
What if my order arrives damaged?
If your order arrives damaged, please contact us within 48 hours of delivery with clear photos of the packaging and product so we can assist you.
Do you Offer Refunds?
All sales are final.
Due to the digital nature of our courses and the hygiene standards surrounding professional beauty supplies, we do not offer refunds, returns, or exchanges on any purchases.
Please review all product and course details carefully before completing your order. If you have any questions prior to purchasing, we encourage you to contact us so we can help you make the best decision.
How can I contact support?
Please use the contact form on our website and include your order number for faster assistance. or via Cashlashd@gmail.com
We aim to respond within 24–48 business hours.